Utilities Policies
Utilities Policies
Payment of Utility Bills
Utility payments can be made one of the following ways:
- In person at town hall
- Drop box (located at town hall to the right of the front door)
- Mail - send payment to: PO Box 127 Lucama, NC 27851
- Online – Pay utility bill online by clicking this link.
NOTE: The town does not accept partial payments.
Payment of utility bills is due by 5 pm on the due date of each month.
The office closes at 1PM on Friday. You may put your utility payment in the drop box located between the two glass doors. Any payment put in the drop box after 5pm will be considered late.
A late fee of $25 will be added on the 10th of every month at 5pm to any account that has a balance.
Disconnections for non-payment are on the 20th of each month.
To restore services, your balance must be paid in full and the reconnection fee of $35 must be paid.
If your account remains unpaid for over 1 month, any deposits will be applied to the amount due. If this occurs, you will be responsible for any remaining balance, in addition to a new utility deposit before services can be reconnected.
To disconnect services, please complete the following disconnection request. Once completed, you can drop it off in person, fax it or email it to us to disconnect services.
Note: A complete list of fees is available at the Town Hall.
Welcome to the Town of Lucama! Please use the following service checklist and application to start utility services. Once it is completed you can bring it in person, fax it or email it to us. Download the application here.